I share a great appreciation for honest and well-respected businesses. In an economy as bad as ours, it's hard to put in that genuine trust in an industry which have historically ripped off women because majority of the time we haven't a clue on what the heck is going on. With that said, Brian the service manager, made it simple and easy for me to understand. I especially appreciated the fact he didn't try to upsell me on any unnecessary services. I'm moving to Los Angeles end of this month but will be returning in a couple and will definitely be scheduling another service. It's businesses like yours that encourage me to want to continue that loyalty and invest in your establishment. Cheers Made in America Made in Japan!