I would like to say that I have never experienced such excellent customer service from an auto repair shop in all my many years of being a car owner. I was unable to come in person to the shop due to unforseen issues, but they were more than willing to accept the car from the tow truck. They were very communicative and called or texted me during all the major stages of the process. Phil was awesome. He was very honest and upfront with me regarding the costs and diagnosis. He provided multiple options for service and explained the difference of each option and what they would entail. Not once did he speak to me as if I was a child, but he also made the language clear and for a lay person. He emailed me detailed quotes, that left no guessing about prices or cost. I appreciate them and their work, and I will definitely be back for regular maintenance.
Thank you for your awesome review, Shana! We look forward to serving you again when you need us👍
- Sacramento (Downtown)