Couldn't get an estimate for the work I needed to have done on my vehicle. Guess they are too busy. Only wanted a quick estimate to see if it was worth the cost, or just do the work myself. Tried to tell me they "had to see it before giving quote". Wrong attitude for me.
My apologies Ron, but it should be known that we don't write estimates, or begin repairs, without inspecting the vehicle and there is a very good reason for that. When we write an estimate we want it to be accurate and not a wasted endeavor. An inaccurate estimate is frustrating for both parties. That is why, even though we know some find it frustrating, we do not write estimates without inspecting the vehicle. Some people appreciate this, for others it's an inconvenience. For those that appreciate it, we are here to put in the effort to get it right the first time. We don't charge to write estimates, but we do need time to generate an accurate estimate. So if you can give us time with your vehicle, we can invest that time in generating an accurate quote. If that is too inconvenient, then there many shops that will generate estimates without inspecting the vehicle, and that's a good thing too. It's like Jazz vs Southern Rock, go with what makes you feel good. Best of luck. Regards, Philip - Jack Dane Auto Service
- Rocklin (Formerly The Car Docs)