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5

Great price with great explanations. Phil is a grey guy to do business with. See him for all of your needs!

Thank you for your great review, Andrew!

- Sacramento (Downtown)
5

Thank you for your review!

- Rocklin
5

Excellent service!

Thank you, Terrie!

- Rocklin
5

Great service and friendly people.

Thank you for your kind review Mauricio, we appreciate it!!

- Sacramento (Downtown)
5

Ed was extremely professional and friendly. I told him I'd just purchased a 20-year-old Camry and he did a thorough inspection on top of addressing the concerns that I had. He took the time to explain and didn't recommend repairs I didn't need immediately. The work was done right away and the car was finished hours before I expected it to be I will absolutely recommend Jack Dane Auto Service to anyone needing auto service or repairs.

So glad to hear about your great experience, Bonnie. Thank you for taking the time to write such a thoughtful review, we appreciate it!

- Rocklin
5

I'm always pleased with "Jack Dane's" work (even though he's really a dog LOL!) The work is reliable, completed on time, and priced competitively. If something arises that we hadn't discussed at the outset, I always receive a prompt call and a new estimate -- this greatly appreciated. I have recommended "Jack" to several of my friends who are also satisfied with his work. I will continue to do so with total confidence.

Thanks for your awesome review, Phillip!

- Sacramento (Downtown)
5

Best service in Sacramento. Mechanics are very knowledgeable. I only go to Jack Dane's because I can trust what they say. Trust us everything for me. Phil is friendly and very honest. Repair work done right EVERY time.

Thank you for your awesome review Loretta!

- Sacramento (Downtown)
5

Thank you for your 5 star review, Scott!

- Sacramento (Downtown)
3

I was visiting from out of town. Two warning lights came on as i was driving to Sacramento so I needed to get it checked out before driving home. All went well except I would have appreciated regular contact from the service writer. I did not hear back from him either by phone text or email. i got auto generated alerts from their software. I called, sent a text and then called again , over two days, and finally got him on the phone. I think a simple call the day I brought it in would have been the very least he could have done. A - hey, we haven't had a chance to look at it, I will call you tomorrow' would have sufficed. instead i had to call and call to get an update. While I understand things have gone digital, I would also have appreciated having him go over everything when I arrived to pay my bill. Instead, i just paid and was sent an email with the details. I know some of this is petty, and since i was from out of town, and would not be a regular customer, he may not have wanted to spend the time on me, but I still think good customer service to all is the best way to run a business.

4

Takes photos of what needs to be repaired. Efficient, polite but lacks personal touch regarding questions about repairs. While invoices and photos sent to email is great, I have to call with questions.

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Jack Dane Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sacramento (Downtown) (916) 442-7139, Rocklin (916) 934-5200 if you have any issues in accessing any area of our website.