I was visiting from out of town. Two warning lights came on as i was driving to Sacramento so I needed to get it checked out before driving home. All went well except I would have appreciated regular contact from the service writer. I did not hear back from him either by phone text or email. i got auto generated alerts from their software. I called, sent a text and then called again , over two days, and finally got him on the phone. I think a simple call the day I brought it in would have been the very least he could have done. A - hey, we haven't had a chance to look at it, I will call you tomorrow' would have sufficed. instead i had to call and call to get an update. While I understand things have gone digital, I would also have appreciated having him go over everything when I arrived to pay my bill. Instead, i just paid and was sent an email with the details. I know some of this is petty, and since i was from out of town, and would not be a regular customer, he may not have wanted to spend the time on me, but I still think good customer service to all is the best way to run a business.